SAFEbuilt Partners with the City of Northglenn
to provide building department services
SAFEbuilt, the state’s leading provider of building department services for public agencies, has entered into an agreement with the City of Northglenn to provide all building department related services. The new contract takes effect immediately.
A public open house is being held on Tuesday, November 17, from 8:00 – 10:00 am at the City of Northglenn Maintenance and Operations Facility, 12301 Claude Court. Northglenn residents and the building community are welcome to come and meet SAFEbuilt team members and ask any questions.
On October 8, Northglenn City Council unanimously approved the recommendation to outsource the building department and agreed the change would benefit the city by saving money, transferring risk, and providing access to a wider experience and knowledge base.
“Although city staff has worked diligently to reduce costs, the economic downturn continues to impact revenue. Therefore, the option to outsource this department is a viable and a fiscally responsible alternative,” said City Manager William Simmons.
SAFEbuilt will be providing a building official, combination inspector, and a full-time permit technician to serve as a direct contact with the citizen’s of Northglenn.
Building Official Eric Pendley is an International Code Council (ICC) certified building official, plans examiner and building inspector. He has been in the building services industry for nearly 10 years.
“Our team is looking forward to working with the community of Northglenn,” says Pendley. “We partner with many communities across the State of Colorado and in addition to making customer service a priority, we already have many efficiencies built in our process to ensure consistency and to contribute to safe built communities.”
SAFEbuilt provides full-service building department services, building code plan reviews, complete project support and building code inspections for cities, towns, counties and state agencies. Government agencies often look to contract all or part of the building department function because fixed costs can be converted to variable costs.
SAFEbuilt’s corporate office is in Loveland, Colorado, with operations throughout Colorado, Georgia, Florida, Louisiana and Washington and has 60 employees. In 2008, SAFEbuilt supported over $1.5 billion in residential and commercial building valuations, performed 5,125 plan reviews and approximately 85,000 inspections.
Barry Kramer is SAFEbuilt’s Colorado Operations Manager and questions around the transition of building department services in the City of Northglenn should be directed to him. He can be reached at 970-567-0267 or bkramer@safebuilt.com.
Friday, October 30, 2009
Free meals for veterans and military on Veterans Day
MILITARY INVITED TO EAT FREE AT APPLEBEE’S® ON VETERANS DAY
Vets and Active Duty Saluted with Free Entrée and Neighborhood Support on
Veterans Day at All Colorado Area Applebee’s
DENVER, COLORADO – October 30, 2009 – Applebee’s Neighborhood Grill & Bar ® restaurants throughout Colorado are inviting all U.S. veterans and active duty military personnel to come in and pull up a chair at their favorite neighborhood restaurant for a delicious entree and heartfelt “thanks” this Veterans Day. With gratitude for their service and sacrifice, warm wishes and hot food will flow freely for these local heroes from lunchtime through the dinner hours for dine-in guests at all Applebee’s locations in Colorado. Family and friends are also invited to come join the celebration and gather to tell stories, share laughter and raise a glass in salute to these local heroes.
On Veterans Day (November 11), veterans and those on active duty with proof of United States military service will be able to select one complimentary entrée from a selection of delicious favorites:
o 7-ounce House Sirloin
o Three-Cheese Chicken Penne
o Fiesta Lime Chicken®
o Fire Pit Bacon Burger
o Chicken Tenders Platter
o Oriental Chicken Salad
Not only will these heroes receive a delicious entrée for free, but also the traditional sides that come with each entrée will be served “on the house.”
“It’s an honor to host an event that helps the neighborhood come together and say ‘thanks’ to our veterans and active servicemen and women,” said Mike Muldoon, President, AmRest Applebee’s. “We feel a special connection to everyone who wears or has worn our nation’s uniform to protect our freedoms. We’re proud of their courage and happy to have this opportunity to offer a mouth-watering meal free of charge.”
For more information and to locate the nearest Applebee’s restaurant visit www.applebees.com.
Vets and Active Duty Saluted with Free Entrée and Neighborhood Support on
Veterans Day at All Colorado Area Applebee’s
DENVER, COLORADO – October 30, 2009 – Applebee’s Neighborhood Grill & Bar ® restaurants throughout Colorado are inviting all U.S. veterans and active duty military personnel to come in and pull up a chair at their favorite neighborhood restaurant for a delicious entree and heartfelt “thanks” this Veterans Day. With gratitude for their service and sacrifice, warm wishes and hot food will flow freely for these local heroes from lunchtime through the dinner hours for dine-in guests at all Applebee’s locations in Colorado. Family and friends are also invited to come join the celebration and gather to tell stories, share laughter and raise a glass in salute to these local heroes.
On Veterans Day (November 11), veterans and those on active duty with proof of United States military service will be able to select one complimentary entrée from a selection of delicious favorites:
o 7-ounce House Sirloin
o Three-Cheese Chicken Penne
o Fiesta Lime Chicken®
o Fire Pit Bacon Burger
o Chicken Tenders Platter
o Oriental Chicken Salad
Not only will these heroes receive a delicious entrée for free, but also the traditional sides that come with each entrée will be served “on the house.”
“It’s an honor to host an event that helps the neighborhood come together and say ‘thanks’ to our veterans and active servicemen and women,” said Mike Muldoon, President, AmRest Applebee’s. “We feel a special connection to everyone who wears or has worn our nation’s uniform to protect our freedoms. We’re proud of their courage and happy to have this opportunity to offer a mouth-watering meal free of charge.”
For more information and to locate the nearest Applebee’s restaurant visit www.applebees.com.
Thursday, October 29, 2009
DENVER ZOO LAUNCHES GREENER COMMUNITY CARD
Greener Community Card to create a sustainable local community for Denver and surrounding areas.
Denver, Colo. (October 21,2009) Finders Keepers is proud to announce the partnership with Denver Zoo and The Institute of Ecolonomics in launching a break through reward and loyalty program that will sustain Non-Profits, grow local businesses, and give back to consumers. “We are very excited about this program because it supports our mission to secure a better world for animals through human understanding. One important way we can all contribute to the life of animals is by making choices that support a sustainable relationship with our environment. This program helps us support local businesses that do just that,” says Denver Zoo Executive Vice President/COO Kyle Burks.
Zoo visitors can pick up their card for free at the zoo’s Boo At The Zoo After Dark event on Oct. 30 from 7 – 9 p.m. Special guests Linda Gray, star of the T.V. hit series “Dallas”, special guest on “Melrose Place,” and UN Ambassador, and Gerry Weaver, late husband of Dennis Weaver and environmental leader, will be on hand to support the cause by distributing program cards and signing autographs.
Finders Keepers is the creator of the reward and loyalty solution that integrates database building, fundraising, email and text marketing, as well as gift and rewards. “Businesses and Non-Profits now have the opportunity to market to their customers directly all while creating a loyal relationship and increasing the bottom line in a responsible, sustainable manner!” Says Garrett Bachert, Finders Keepers Director of Sales.
“Our partnership with Denver Zoo and Finders Keepers has generated a mutually beneficial platform for us to impact more than just the community, rather, the entire nation,” says Scott Fardulis, Chairman & CEO of the Institute of Ecolonomics. When a customer shows their Greener Community Card, participating businesses agree to load a percent cash back on the card toward a future visit, as well as contribute a royalty to Denver Zoo.
Finders Keepers’ mission is to maximize the financial success of businesses, non-profits, and consumers by promoting a strong local ecology and economy. They do this through innovative E-Marketing tools and techniques including loyalty gift and reward platform as well as text and Email marketing. Finders Keepers is located in Northern Colorado.
The Institute of Ecolonomics is movement away from behavior that is ecologically and economically destructive towards activities that protect our environment and nurture our economy.
Denver, Colo. (October 21,2009) Finders Keepers is proud to announce the partnership with Denver Zoo and The Institute of Ecolonomics in launching a break through reward and loyalty program that will sustain Non-Profits, grow local businesses, and give back to consumers. “We are very excited about this program because it supports our mission to secure a better world for animals through human understanding. One important way we can all contribute to the life of animals is by making choices that support a sustainable relationship with our environment. This program helps us support local businesses that do just that,” says Denver Zoo Executive Vice President/COO Kyle Burks.
Zoo visitors can pick up their card for free at the zoo’s Boo At The Zoo After Dark event on Oct. 30 from 7 – 9 p.m. Special guests Linda Gray, star of the T.V. hit series “Dallas”, special guest on “Melrose Place,” and UN Ambassador, and Gerry Weaver, late husband of Dennis Weaver and environmental leader, will be on hand to support the cause by distributing program cards and signing autographs.
Finders Keepers is the creator of the reward and loyalty solution that integrates database building, fundraising, email and text marketing, as well as gift and rewards. “Businesses and Non-Profits now have the opportunity to market to their customers directly all while creating a loyal relationship and increasing the bottom line in a responsible, sustainable manner!” Says Garrett Bachert, Finders Keepers Director of Sales.
“Our partnership with Denver Zoo and Finders Keepers has generated a mutually beneficial platform for us to impact more than just the community, rather, the entire nation,” says Scott Fardulis, Chairman & CEO of the Institute of Ecolonomics. When a customer shows their Greener Community Card, participating businesses agree to load a percent cash back on the card toward a future visit, as well as contribute a royalty to Denver Zoo.
Finders Keepers’ mission is to maximize the financial success of businesses, non-profits, and consumers by promoting a strong local ecology and economy. They do this through innovative E-Marketing tools and techniques including loyalty gift and reward platform as well as text and Email marketing. Finders Keepers is located in Northern Colorado.
The Institute of Ecolonomics is movement away from behavior that is ecologically and economically destructive towards activities that protect our environment and nurture our economy.
Sunday, September 27, 2009
WILDLIFE EXPERIENCE HOSTS MILITARY FAMILY DAY, OFFERS HALF-PRICE ADMISSION
PARKER, CO: The Wildlife Experience and Project Sanctuary are teaming up to honor military families at Military Family Day on Saturday, Oct. 3rd followed by a reunion gala for the families that same evening.
Together the two organizations are inviting military families and their supporters from all over Colorado’s Front Range, including the Denver Metro Area and the Colorado Springs, to participate in Military Family Day. Military families will receive a 50 percent discount on general admission and movies, along with other discounts on merchandise, food and memberships.
The wildly successful Douglas County museum, has taken non-profit Project Sanctuary, under its wing by offering substantial discounts to military families and their supporters and donating its ballroom facility for a gala that evening. “It’s our nation’s military. They deserve every ounce of our support and The Wildlife Experience is very excited to partner with Project Sanctuary to offer this special day,” said Amber DeBerry, Senior Vice President of The Wildlife Experience.
“We are honored to be working with such a prestigious organization,” explains Heather Maxey, executive director of the Project Sanctuary. “The Wildlife Experience directly understands what it means to give back to the community.”
Visit www.ProjectSanctuary.us or call 720-561-9193 to learn more
Together the two organizations are inviting military families and their supporters from all over Colorado’s Front Range, including the Denver Metro Area and the Colorado Springs, to participate in Military Family Day. Military families will receive a 50 percent discount on general admission and movies, along with other discounts on merchandise, food and memberships.
The wildly successful Douglas County museum, has taken non-profit Project Sanctuary, under its wing by offering substantial discounts to military families and their supporters and donating its ballroom facility for a gala that evening. “It’s our nation’s military. They deserve every ounce of our support and The Wildlife Experience is very excited to partner with Project Sanctuary to offer this special day,” said Amber DeBerry, Senior Vice President of The Wildlife Experience.
“We are honored to be working with such a prestigious organization,” explains Heather Maxey, executive director of the Project Sanctuary. “The Wildlife Experience directly understands what it means to give back to the community.”
Visit www.ProjectSanctuary.us or call 720-561-9193 to learn more
Wednesday, September 16, 2009
Queen Anne Tea House - Canon City, CO
Company Profile submitted by Suzanne Trantow
THE PERFECT DAY TRIP
While summer is on its way out and fall is on its way in, enjoy a short day trip to The Cañon City Queen Anne Tea House (www.thecanoncityqueenanne.com., www.canoncitycoloradoqueenanneteahouse.mobi) for a Afternoon/Lunch Tea or a High/Dinner Tea that you won't forget.
Not just another tea house, this fine dining establishment in a historical 1889 Victorian house has many stories to tell. Al and Linda Ballard, a determined and energetic couple, came out of semi-retirement to fulfill a lifelong dream of Linda's purchasing the Victorian house in 2002. The Ballard's have renovated the house to its former glory and even added a 1,000 square foot wrap around veranda.
The first floor has four themed tea rooms, seating 30 people; the Victorian, the Roman, the English and the Old Country, as well as seating on the veranda, weather permitting. They have been awarded a perfect score by the health department since opening 12/10/07.
“All Teas” are served on fine china with cloth napkins and include freshly brewed tea, baked scones with devonshire cream.
AFTERNOON TEAS/lunches (11 a.m. and 2 p.m.) include specialty sandwiches on croissants, muffellata’s, panini’s and quiches; finger foods, mini desserts and chocolates, $16.99 per person.
HIGH TEAS/five course dinners (6:00 p.m.) include soups, salads, main course to include steaks (organic choices available,) beef wellington, salmon, shrimp, chicken cordon blue, cornish hen; starch, vegetable and specialty desserts. Complimentary Glass of Champagne, Sparkling Martinelli’s, Wine, upon request, $27.99 to $43.99 per person.
In addition to serving elegant teas, they host special events like anniversaries, baby showers, birthdays, bridal luncheons, personal tributes, retirement parties, in a beautiful environment. The Queen Anne is Media Center equipped for celebrations, meetings, receptions. They offer Baking and Cooking classes, demonstrations on the third Saturday of each month at 2 P.M., cost is $30.00 per person and includes scones, devonshire, tea, recipes, tips, handouts. The September session will be “Tea tasting;” the October session “Cake Decorating” and November session “The Art of Pie Making,” with Linda Ballard.
The Cañon City Queen Anne is open Tuesday through Saturday.
Historical structure, Owner information, Tea memory photos can be found at
www.thecanoncityqueenanne.com.
The Queen Anne is located at 813 Macon Avenue, Cañon City, CO., which is 1 block north of Main Street, 1 block west of 9th Street.
Reservations necessary, (719) 275-5354, phone or text; email: linda@thecanoncityqueenanne.com
If you prefer to stay overnight, there are several bed & breakfasts in the area. The Ballard's recommend the Florence Rose Bed & Breakfast or Jewel of the Canyons Bed & Breakfast. Please visit www.TheCanonCityQueenAnne.com for more information.
A Taste of Trinidad - October 3, 2009
Cougar Canyon Hosts the 2nd Annual Taste of Trinidad, Saturday, October 3rd
Major League Baseball Hall of Famer Gossage to Be on Hand
In only its second year, the Taste of Trinidad is quickly growing to be a “can’t miss” Southern Colorado outdoor event.
The highlight of this year’s festival is the celebrity guest appearance of Richard “Goose” Gossage, the nine-time Major League Baseball All-Star and recent Hall of Fame inductee. The Goose will be at the Taste of Trinidad to receive a key to the City of Trinidad from the city’s mayor, the Honorable Joe Reorda. Gossage will also be receiving an honorary lifetime golf membership from the event host, Cougar Canyon. The key ceremony begins at 11:00 a.m., and afterwards, Gossage will be available to meet festival-goers.
The Hall of Famer’s visit is one of the many happenings throughout the day. The Taste kicks-off with free hot air balloon rides beginning at 7:30 a.m. followed by the Taste of Trinidad 5K Run and Fun Walk on the streets of Cougar Canyon at 9:00 a.m. Beginning in the morning and continuing until 4:00 p.m., folks can enjoy the Taste of Trinidad itself, a food fair of more than a dozen of Trinidad’s favorite restaurants. Jay Cimino, the owner of the Phil Long Dealerships, the Taste of Trinidad’s Title Sponsor, will also be on hand to officially start the 5K Run and Fun Walk.
During the festival, kids will enjoy a huge play area complete with bounce rooms and other activities while parents can appreciate masterworks of art by Trinidad’s nationally-famous artists at the regional art exhibition hosted by the Trinidad Area Arts Council. The festival will have music all day long with a live broadcast from KCRT Radio and live country, rock, and bluegrass music from some of the area’s best bands.
All proceeds of the festival go to the Trinidad community Foundation, a non-profit organization that supports worthy causes and organizations in and around the Trinidad area.
To register for the 5K Run and Fun Walk, visit www.CougarCanyonLiving.com and click on the Taste of Trinidad logo on the home page or call (719) 846-0538 x114. Admission to the Taste of Trinidad is free for the balloon rides, kids’ area, live music, art exhibition and for the opportunity to meet Goose Gossage. To sample the best of the Taste of Trinidad, visitors can purchase tickets at the site; 1 ticket = $1 dollar, and tickets are redeemed at the food booths.
Event Calendar:
• 8:00 am:
o Hot air balloon rides begin
• 9:00 am:
o Taste of Trinidad 5K Run and Fun Walk
• 9:30 am:
o Balloon rides end
• 11:00 am:
o Official start of the Taste of Trinidad food festival. Some restaurant booths will be open to serve breakfast items prior to 11am
o Key to the City of Trinidad ceremony with Mayor Reorda and Goose Gossage
o Presentation of honorary Cougar Canyon golf membership to Goose Gossage
o Trinidad Area Arts Council art exhibition opening
• 1:00 pm:
o Live music performances
• 4:00 pm:
o Official end of the festival
Major League Baseball Hall of Famer Gossage to Be on Hand
In only its second year, the Taste of Trinidad is quickly growing to be a “can’t miss” Southern Colorado outdoor event.
The highlight of this year’s festival is the celebrity guest appearance of Richard “Goose” Gossage, the nine-time Major League Baseball All-Star and recent Hall of Fame inductee. The Goose will be at the Taste of Trinidad to receive a key to the City of Trinidad from the city’s mayor, the Honorable Joe Reorda. Gossage will also be receiving an honorary lifetime golf membership from the event host, Cougar Canyon. The key ceremony begins at 11:00 a.m., and afterwards, Gossage will be available to meet festival-goers.
The Hall of Famer’s visit is one of the many happenings throughout the day. The Taste kicks-off with free hot air balloon rides beginning at 7:30 a.m. followed by the Taste of Trinidad 5K Run and Fun Walk on the streets of Cougar Canyon at 9:00 a.m. Beginning in the morning and continuing until 4:00 p.m., folks can enjoy the Taste of Trinidad itself, a food fair of more than a dozen of Trinidad’s favorite restaurants. Jay Cimino, the owner of the Phil Long Dealerships, the Taste of Trinidad’s Title Sponsor, will also be on hand to officially start the 5K Run and Fun Walk.
During the festival, kids will enjoy a huge play area complete with bounce rooms and other activities while parents can appreciate masterworks of art by Trinidad’s nationally-famous artists at the regional art exhibition hosted by the Trinidad Area Arts Council. The festival will have music all day long with a live broadcast from KCRT Radio and live country, rock, and bluegrass music from some of the area’s best bands.
All proceeds of the festival go to the Trinidad community Foundation, a non-profit organization that supports worthy causes and organizations in and around the Trinidad area.
To register for the 5K Run and Fun Walk, visit www.CougarCanyonLiving.com and click on the Taste of Trinidad logo on the home page or call (719) 846-0538 x114. Admission to the Taste of Trinidad is free for the balloon rides, kids’ area, live music, art exhibition and for the opportunity to meet Goose Gossage. To sample the best of the Taste of Trinidad, visitors can purchase tickets at the site; 1 ticket = $1 dollar, and tickets are redeemed at the food booths.
Event Calendar:
• 8:00 am:
o Hot air balloon rides begin
• 9:00 am:
o Taste of Trinidad 5K Run and Fun Walk
• 9:30 am:
o Balloon rides end
• 11:00 am:
o Official start of the Taste of Trinidad food festival. Some restaurant booths will be open to serve breakfast items prior to 11am
o Key to the City of Trinidad ceremony with Mayor Reorda and Goose Gossage
o Presentation of honorary Cougar Canyon golf membership to Goose Gossage
o Trinidad Area Arts Council art exhibition opening
• 1:00 pm:
o Live music performances
• 4:00 pm:
o Official end of the festival
Thursday, September 10, 2009
Better Business Bureau Alert - "Best of" Awards
From the Better Business Bureau
Recent emails notifying businesses that they have won prestigious awards from a national association appear to be part of a widespread scheme designed to get companies to pay for “vanity” awards and plaques.
The group behind the “awards” program is the U. S. Commerce Association of Washington, D. C. The association has been sending out news releases in recent months to businesses nationwide, telling them they have been selected as “outstanding local businesses” and offering them an opportunity to buy one or more awards to mark the honor.
The Better Business Bureau (BBB) urges that area businesses exercise caution when dealing with this group or a related organization called the U. S. Local Business Association.
On its Web site, the U. S. Commerce Association says the award program was “created to honor and generate public recognition of the achievements and positive contributions of businesses and organizations in and around (targeted area named here).”
Other than the material on its Web site, there seems to be little publicly available about the U. S. Commerce Association. The site says its offices are in Washington, D. C., and a representative of the BBB that covers the area said that office has begun receiving inquiries about the association in the past several days. A recently updated BBB report says that the association’s Web site is a match to the Web site of an association with a similar name – U. S. Local Business Association. Both groups identify Ashley Carter as chair of the associations’ selection committees. And both groups report virtually identical award programs, the BBB says. The Washington, D. C. – area BBB office gives U. S. Local Business Association an “F” grade and warns that persons contacted about awards must be sure the recognition is not, “in fact, an attempt to obtain access to a company’s information or to elicit funds by an entity that may not be what it represents itself as being.”
An internet search of corporate records uncovered little additional information on the association. An email to the office (there is no phone number listed on its Web site) went unanswered.
In a link provided in its email to Joshu, the U. S. Commerce Association provides a list of several hundred award winners from 2008. Among the winners were a discount driving school in Maryland, a tattoo removal clinic in California, a bagpipe player in Arizona and a “laser tag family fun center” in Louisiana. Other award winners were in categories such as “astrologers,” “disc jockeys,” “tanning salons,” and “artificial waterfalls.”
The BBB offers several tips to avoid losing money in a “vanity award” program:
· Learn everything you can about who is giving the award. If it is coming from a mystery company, chances are it simply wants your money.
· If you didn’t apply for an award or the group cannot tell you how you were nominated, chances are the award is not legitimate.
· Most legitimate awards do not come with costs for the recipient. If there is a cost, scrutinize it even more closely.
· Ask specific questions about how your company or organization was chosen for an award and find out how many similar awards are given each year.
· Check BBB reliability reports at www.bbb.org or by calling 509-455-4200 or 800-356-1007.
Recent emails notifying businesses that they have won prestigious awards from a national association appear to be part of a widespread scheme designed to get companies to pay for “vanity” awards and plaques.
The group behind the “awards” program is the U. S. Commerce Association of Washington, D. C. The association has been sending out news releases in recent months to businesses nationwide, telling them they have been selected as “outstanding local businesses” and offering them an opportunity to buy one or more awards to mark the honor.
The Better Business Bureau (BBB) urges that area businesses exercise caution when dealing with this group or a related organization called the U. S. Local Business Association.
On its Web site, the U. S. Commerce Association says the award program was “created to honor and generate public recognition of the achievements and positive contributions of businesses and organizations in and around (targeted area named here).”
Other than the material on its Web site, there seems to be little publicly available about the U. S. Commerce Association. The site says its offices are in Washington, D. C., and a representative of the BBB that covers the area said that office has begun receiving inquiries about the association in the past several days. A recently updated BBB report says that the association’s Web site is a match to the Web site of an association with a similar name – U. S. Local Business Association. Both groups identify Ashley Carter as chair of the associations’ selection committees. And both groups report virtually identical award programs, the BBB says. The Washington, D. C. – area BBB office gives U. S. Local Business Association an “F” grade and warns that persons contacted about awards must be sure the recognition is not, “in fact, an attempt to obtain access to a company’s information or to elicit funds by an entity that may not be what it represents itself as being.”
An internet search of corporate records uncovered little additional information on the association. An email to the office (there is no phone number listed on its Web site) went unanswered.
In a link provided in its email to Joshu, the U. S. Commerce Association provides a list of several hundred award winners from 2008. Among the winners were a discount driving school in Maryland, a tattoo removal clinic in California, a bagpipe player in Arizona and a “laser tag family fun center” in Louisiana. Other award winners were in categories such as “astrologers,” “disc jockeys,” “tanning salons,” and “artificial waterfalls.”
The BBB offers several tips to avoid losing money in a “vanity award” program:
· Learn everything you can about who is giving the award. If it is coming from a mystery company, chances are it simply wants your money.
· If you didn’t apply for an award or the group cannot tell you how you were nominated, chances are the award is not legitimate.
· Most legitimate awards do not come with costs for the recipient. If there is a cost, scrutinize it even more closely.
· Ask specific questions about how your company or organization was chosen for an award and find out how many similar awards are given each year.
· Check BBB reliability reports at www.bbb.org or by calling 509-455-4200 or 800-356-1007.
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